R, Scientometrics, Knowledge Management, and Social Network Analysis

Steps in developing taxonomy

with 2 comments

What are the steps involved in developing taxonomy for knowledge management?

  1. Determine requirements: define scope, purpose, target audience, business objectives
  2. Identify concepts: perform content inventory, do user interviews (i.e. knowledge audit)
  3. Develop draft taxonomy: try not to have more than 10 large subjects
  4. Review with users and subject matters experts: Conduct usability studies
  5. Refine taxonomy: review the feedback from the usability studies at step 4
  6. Apply taxonomy to content: taxonomies can be used as a navigation scheme and also applied against documents, users need to be trained to apply the taxonomy properly (manuals need to be provided for users)
  7. Manage and maintain taxonomy: assign a team responsible for management, maintenance, and further development of the taxonomy.

Source: Taxonomy Development for Knowledge Management.

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Written by Mathias

January 15, 2009 at 11:17 am

2 Responses

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  1. The problem is in large organization – it takes a real enterprise wide support to go through this process. Every department thinks their taxonomy is best suited for the knowledge of the department. Hence, instead of hierarchical approach, a user driven approach i.e folksnomy could be a better approach.

    Suv

    Suv

    January 16, 2009 at 4:25 am

  2. Hi Suv, I think a certain hierarchy need to be maintained otherwise it may be too disorganized and no standardized terms. What I am currently doing in my organization is to develop the taxonomy only upto two levels of granularity and then allowing the different departments to develop it further as needed.

    Mathias

    January 16, 2009 at 9:00 am


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